Bank communication — Nebulosa Picante

15. Framora

Illustration system

16. Calendars

Poster design

17. The oldest tree in the world

Illustration

18. Encrypted words

Sigils & tattoos

19. Entrelazo

Illustration

20. Basidra

Illustration

21. Hoodie design

Poster design

22. Travel sketchbook

Illustration

23. Cryptocurrency illustrations

Illustration

24. Bancolombia | Internal workflow

Data visualization

25. Huellitas notebooks

Editorial design

26. Poster exploration

Graphic design

27. Hania Rani 24.03 artwork

Sound visualization

Nebulosa Picante

Bank communication

TaskDesign a data visualization about the communication barriers that the bank's Facilitators, Segment advisors and Service advisors have. This must also contain the communication channels they currently have and the provisional solutions they use to minimize these barriers.

SolutionAs the information delivered branches more and more at each level, I decided to use a fractal shape, placing in the center the social contexts in which the user communicates with other workers, followed by the tools they use, what they expect to happen in an ideal scenario, and the provisional solutions they use in case the result is not as expected.

1. Context. 2. Tools. 3. Expectations. 4. Temporary solution.

Service advisor

Facilitator

Segment advisor

In addition, the communication flow of each user was designed taking into account the different departments of the bank, the people involved, whether the communication is one-way or two-way, and its frequency.

Sara Londoño

Contact

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